THE FIRST TO MAKE A DIFFERENCE

Always tracking the best solution for the improvement of the society we operate in

INNOVATION

We listen carefully and deliver up-to-date digital solutions always a step ahead of time.

METHOD

We operate and take actions, conscious of the importance of our environment and our wellbeing.

PROCESS

We are agile and act quickly on the market. Our result driven and solution trusted system brings positive change.

ACTION

We listen carefully and observe minutely, always ready to implement solutions that make real changes in the lives of our customers, partners and colleagues.

IMPACT + ACTIVE = IMPACTIVE

IMPACTIVE IN OUR ENVIRONMENT

Tackle social & environmental challenges via tech & digital solutions
6633 ARCTIC ULTRA

In 2020, First Bank supported the everRestless project - 6633 ARCTIC ULTRA

The ultra-marathon runner Vlad Crișan-Pop embarked on the race to run 620 km in harsh conditions, at the Arctic Circle.

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The stake: Raising awareness of the needs of children with cancer and awarding 100 MagiCAMP educational scholarships for these children.

The Magic Association is one of the most important charities in Romania. Through the projects of the association, children and parents are offered access to social and emotional support complemented by financial or material support, during the period when the child is ill.

https://asociatiamagic.ro/sute-de-kilometri-alergati-la-cercul-polar-pentru-100-de-burse-magice/

https://www.6633ultra.com/

Giving back

“A good deed at your fingertips” is an initiative that encourages First Bank employees to use the option of redirecting 3.5% of the income tax to an NGO of their choice.

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“Giving back” is one of the most important values of First Bank: bringing people close together in helping others, and making a difference in the world around us.

 Every year, each employee can choose to redirect 3.5% of the income tax to a cause they believe in.

Whether they wish to support education, social assistance projects or animal protection initiatives, the involvement doesn’t go unnoticed.

For example, nationwide, with the support of contributors, during the last 10 years the Save the Children Foundation has managed to equip more than 100 maternity hospitals in the country, to provide medical and social services for 56,000 pregnant women, young mothers and children and to support hospitals in the fight against Covid 19 with 300,000 units of medical and protective equipment.

Predeal Forest Run

Predeal Forest Run is a mountain running event for both amateurs and experienced runners. The second edition of the competition took place on August 28, 2021.

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Predeal Forest Run has a social cause behind it: the funds collected as registration fee in this year edition will support the Magic Association, to set up a playground for onco-pediatric patients, hospitalized at the Children's Hospital in Brașov, Romania.

We teamed up and sent our First Bank ambassadors to endorse the cause.

More details about the event on  https://predealforestrun.ro/  

WE MAKE AN IMPACT BY BEING ACTIVE

IMPACTIVE IN TECHNOLOGY

Video Banking

FirstVideoBank is the first of its kind in Romania.

It helps customers buy bank products and obtain servicing via direct audio-video connection with a team of consultants through any device.

Multiple capabilities

The software is integrated with digital signature virtual space, with onboarding, KYC, identification, OCR functionalities, with lending processes and has some automatic servicing capabilities (FX)

A large range of services offered

We offer a myriad of services, from Online Current account packages, Online Deposits, Online FX preferential rates, over Online Personal needs loans ((with digital qualified signature), to Online Credit cards to Online KYC update of personal data.

First Bank mobile banking

Best in class design & online onboarding done in minutes

Feel free to be amazed by our liveliness detection and biometrics, and swiped away with our swipe movements and dynamic graphics.

Online banking done with ease

Our online banking offers NFC payments and top-up capabilities. Your needs will be taken care of instantly with our easy payment management, while cards management and self service functionalities have never been easier to handle.

One stop shop

With our product store you can open accounts, deposits, virtual card, pay & save.

Digital processes at every step

We believe digital can help any process

Simplified procedures:

  • Online portal for KYC data update
  • Paperless processes in our branches

Automations & end to end processes:

  • Automated mortgage end personal loan process, having integrations with external databased like the fiscal authority and the credit bureaus. Using digital signature for most docs.

  • Digital signature use both through branch and VideoBank

  • Highly efficient E2E loan process for Micro & SME companies, being integrated with external data suppliers for fraud verification, credit rating and payment behavior.

Robots:

  • Use of robots in internal processes help us cut down on time necessary for simple repetitive tasks. First Bank uses software robots in 32 internal processes, from Hr, accounting, payments, cards, loans, deposits & guarantees.

IMPACTIVE IN OUR FIGURES

TOTAL ACTIVE
EUR 1.5bn
Net Operating Income
EUR 68.4mn
Network
52 branches
Employees
1.022
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