To your attention
First Bank customer information
On 31.10.2025, First Bank S.A. (hereinafter referred to as “First Bank”) will merge with Banca Comercială Intesa Sanpaolo Romania S.A. (hereinafter referred to as “Intesa Sanpaolo Romania”).
In order to ensure the continuity of banking services for all First Bank customers after 1 November 2025 at Intesa Sanpaolo Romania, we inform you that starting from 11.09.2025, at the multifunctional machines (MFM) of First Bank, the following types of operations will no longer be available:
- Cash deposits in RON, EUR, and CHF with a First Bank card;
- Cash deposits in RON for the payment of First Bank credit cards;
- Cash deposits in RON, EUR, and CHF into First Bank accounts without a card;
- Cash withdrawal in EUR with First Bank card.
These operations can still be carried out at the counters of First Bank branches until 30.10.2025 inclusive.
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Important Announcement
The phone numbers 0800 801 802 and +40 21 303 6969, associated with the First Bank Call Center, will remain active and available until October 30, 2025.
Starting October 31, 2025, you will be able to reach us exclusively through the Intesa Sanpaolo Bank Romania Call Center, at the following numbers: 0800 800 888 (toll-free, available from any national network) or +40 372 712 194 (standard rate, available from Romania and abroad).
Your account, your choices
You decide, you have the means to act.
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MY PRACTIC
If you are under 25 years old or over 65 years old, you have no administration fee for your account, if your monthly First Bank card cash-in is bigger than 500* lei.
Otherwise, you only pay 10 lei/month. The price of a cappuccino.
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MY RELAXAT
No account administration fee if your monthly First Bank card cash-in is bigger than 2000* lei.
Otherwise, 15 lei per month - that would be a flat white!
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MY LIBER
No account administration fee if your monthly card cash-in is more than 4500* lei or if you own a savings account with at least 90.000 RON.
Otherwise, 35 lei/month - an excellent coffee in that very posh place where you would like to be right now.
*According to the conditions in the Fees and Commissions section for Individuals
For a brighter future
First Bank gives you the freedom to follow your dreams. We have the right tools to help you turn into reality whatever wishes and aspirations you want to fulfill, be they small or more ambitious. Aim for the stars!
You have complete control over your savings, with deposit accounts spefically designed for your boldest plans!
First Bank appreciates the wise and the hopeful – we believe that what’s by you can’t get by you. In consequence, we have tailored the best solutions ensure your savings are kept safe and growing further and further.
Check out our daily foreign exchange rates.
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