CE ZICI DE 10 MINUTE?

Come to one of our branches and the card will be yours.

You get the card on the spot and you have access to your money anywhere and anytime.

ZERO COMISIOANE

 

ZERO commission for any payment you make online or at merchants.

MEREU ÎN CONTROL

You can change your limits or block the card directly from our app.

Your online transactions are secure through our 3D Secure service.

Ce trebuie să știi

Available in LEI.

You can issue additional cards for friends or relatives.

The card has a validity period of 5 years.

CÂT TE COSTĂ

Find out the full costs here.

Frequently asked questions

If you still have questions, look for answers below.

How do I enroll my card in Fitbit or Garmin applications?

Whether you are a individual or legal entity, all you have to do is enroll your First Bank VISA cards, credit or debit, in the dedicated applications on Fitbit or Garmin devices, and you will be able to make payments only with your smartwatch. In addition, it is possible to enroll multiple cards for more comfort and flexibility.

 

The card enrollment process consists of 5 simple steps:

 

Fitbit

 

1. Install the Fitbit app on your Android or iOS device. select the Fitbit clock image, then the Wallet section. It is important that your Fitbit device is nearby.

2. Set a payment PIN. By keeping the standard settings, your PIN will be prompted every time you put the device in your hand and will remain active for 24 hours or until you take the smartwatch down.

3. Enroll your Visa card issued by First Bank, by adding the data: card number, name and surname, card expiration date, Security code and confirm or add the address.

4. Accept the terms and conditions of use.

5. Activate the payment option by entering the code received by sms or free call in the First Bank Call Center 021.303.69.69.

 

Garmin

 

1. Install the Garmin Connect app on your Android or iOS device. select the Garmin watch image, then the Garmin Pay - Create Wallet section. It's as important as your Garmin device

to be nearby.

2. Set a payment PIN. By keeping the standard settings, your PIN will be prompted every time you put the device in your hand and will remain active for 24 hours or until you take the smartwatch down.

3. Enroll your Visa card issued by First Bank, by adding the data: card number, name and surname, card expiration date, Security code and confirm or add the address.

4. Accept the terms and conditions of use.

5. Activate the payment option by entering the code received by sms or free call in the First Bank Call Center 021.303.69.69.

 

After enrolling the card, you will be able to access the transaction history directly from the Fitbit or Garmin Connect application. You can also delete cards from the application at any time.

 

* FitBit compatible models: Fitbit Versa 2, Fitbit Versa 2 Special Edition, Fitbit Versa Special Edition, Fitbit Ionic, Fitbit Charge 3 Special Edition

** Garmin compatible models: https://buy.garmin.com/en-US/US/c10002-p1.html?FILTER_USERPROFILE_GARMINPAY=true&sorter=featuredProducts-desc.

What if I forget my PIN code?

If you forget your PIN code, you must contact the Call Center, available 24/7, at the phone numbers +4021.303.69.69 or 0800.801.802 (free of charge) or go to any First Bank branch.

What if I lose my card or it was stolen?

In case your card has been lost or stolen, you must contact the Call Center, available 24/7, at the phone numbers +4021.303.69.69 or 0800.801.802 (free of charge) or go to any First Bank branch.

What if I do not recognize a transaction listed in the statement of account

If you do not recognize one of the transactions listed in your account statement, please contact us immediately at 0800.801.802 (free call) and +4021.303.69.69 or go to any First Bank branch within 30 days.

How do I renew my card if it is damaged, or want to renew it earlier?

To renew your card, you must contact the Call Center, available 24/7, at the phone numbers +4021.303.69.69 or 0800.801.802 (free of charge) or go to any First Bank branch to request this operation.

Under what circumstances can my employer pay my salary in my current account attached to the card?

In order to receive your salary directly on the card issued by First Bank, all you have to do is to inform your employer about the IBAN code dedicated to your current account attached to your card and the branch where you opened it.

How do you authorize online payments in 2021?

 After entering the card details, the secure payment authorization page will open automatically.

With First Bank mobile banking:

·       If you are a Mobile Banking user at First Bank, you will receive a push notification through the Mobile Banking app on your phone.

·       All you must do is open the First Bank app and authenticate the transaction.

Without First Bank mobile ban

Our dedicated staff is at your disposal for any information regarding our products and services by telephone at: 021 303 69 69 or 0800 801 802.

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