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Visa Exclusive Gold

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The First Bank app replaces Winbank

We hope that the new user-friendly interface and the new functionalities from the First Bank app helps you enjoy mobile banking easier than ever.

Download the mobile app:

Discover the banking that makes a difference. See more details about the new First Bank app for you or your business.

Access the desktop version here:

First Bank app Winbank app

Choose a credit card that makes a difference.

ANOTHER WAY TO TRAVEL
Traveling is always enjoyable, make it unforgettable with Visa Exclusive Gold! You have a number of advantages
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Details

All you have to do to enjoy them is make reservations with your Visa Exclusive Gold credit card here: 

  https://www.visa.ro/premium/privilegii-internationale/hotels.html

You have the best price in the Visa Luxury Hotels network, the possibility to change hotel rooms, subject to availability, free internet in rooms, valet for parking, VIP guest status, continental buffet.

THERE IS NO UNEXPECTED
To avoid "the unpredictable", choose a trusted partner! You have a number of insurance
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Details

Group life insurance.

Insurance regarding the loss, theft of card or personal documents and shopping protection in Romania.

Travel insurance abroad (covers the risks of death and partial permanent disability from accident, emergency dental treatment, hospitalization, flight or luggage delay, civil liability to third parties, covers in case of accident fraudulent use, theft or loss of mobile phone , emergency medical expenses).

ZERO COMMISSION
You have not one, but several options starting with ZERO.
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ZERO commission for any withdrawal from ATM or POS, regardless of country.

ZERO commission for any transaction you make online or at merchants regardless of country.

ZERO commission for foreign currency conversion of transactions carried out abroad.

WHAT YOU NEED TO KNOW
Not just a credit card, an Exclusive card!
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Details
  • Gold credit card in Lei, with international validity.
  • You can withdraw cash up to 50% of the credit limit granted.
  • Up to two additional cards can be issued.
  • It is valid for two years.
  • Credit line period is 24 months, with automatic reissue.
  • In order to obtain it, you must have Romanian citizenship and residency, an income of at least 4,500 LEI, at least three months of experience at the current job and at least one year of total work experience.
HOW MUCH IT COSTS
Here you can view the full cost of the product.
Detalii
Detalii

The interest rate is reviewed quarterly on the first working day of each quarter (respectively on the first working day of each of January, April, July, October), taking into account the value of the consumer credit reference index (IRCC) provided by the NBR in last banking day of the previous calendar quarter.

Download here the  Commissions and interest rates list

FIND OUT MORE
“Installments purchases everywhere in the world” Visa Premium, a new dimension of comfort
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Details

Regulation "Shopping in installments anywhere in the world"

The Visa Premium Program is a new dimension of your comfort.

Insurance package attached to your Visa Exclusive Gold card

MISCELLANEOUS INSURANCE

Insurance regarding the loss, theft of card or personal documents and for the protection of purchases made in Romania.

Download here the general conditions for insurance regarding the loss or theft of the card or documents and the protection of purchases

TRAVEL INSURANCE

Travels carefree anywhere in the world.

Travel insurance abroad (covers the risks of death and permanent or partial disability from an accident, emergency dental treatment, hospitalization, delay or loss of air travel or luggage, civil liability and mobile phone, emergency medical expenses)

GROUP INSURANCE

For unforeseen events.

Download here the terms and conditions of the insurance package for Death due to illness or accident, involuntary loss of job or temporary total disability (for authorized individuals)

 

Join a video call with one of our representatives and learn more!

Video Banking

Frequent questions

If you still have questions, look for answers below.

How can I get a credit card?

Very simple! If you have a minimum income of EUR 800 (in RON equivalent), you are a resident and you have at least three months’ tenure at the current job and one year’s work experience; - Go to any of the First Bank branches; - Apply on-line at www.firstvideobank.ro; -Contact the Call Center, available 24/7, at 0800.801.802 (free of charge) or +4021.303.69.69 and mention your intention to obtain a credit card issued by First Bank. A bank representative will contact you in this respect.

What are the eligible income types?

Any person who obtains income is entitled to apply for a credit card issued by First Bank. The accepted income types are: income from salaries, rents, freelance professions, sailor’s income, pensions, copyright assignment contracts, management agreements, dividends, others. For further information regarding the requirements related to each income type, please contact the Call Center, available 24/7, at 0800.801.802 (free of charge) or +4021.303.69.69 or go to any of our branches.

How can I receive information on transactions and due amounts?

On monthly basis you will receive, via your email or postal mail, the statement of account setting out all transactions performed during the relevant month, as well as the minimum due amount You can contact the Call Center, available 24/7, at 0800.801.802 (free of charge) or +4021.303.69.69.

What should I do if I forget the PIN code?

If you forget your PIN code, you must contact the Call Center, available 24/7, at 0800.801.802 (free of charge) or +4021.303.69.69 or go to any First Bank branch.

What if I lose my card or it is stolen?

In case your card has been lost or stolen you should contact the Call Center, available 24/7, at 0800.801.802 (free of charge) or +4021.303.69.69 or go to any First Bank branch.

What if I do not recognize a transaction listed in the statement of account?

If you do not recognize one of the transactions listed in your account statement, please contact us immediately at 0800.801.802 (free call) and +4021.303.69.69 or go to any First Bank branch within 30 days.

How do I renew my card if it is damaged, or want to renew it earlier?

To renew your card, you must contact the Call Center, available 24/7, at the phone numbers +4021.303.69.69 or 0800.801.802 (free of charge) or go to any First Bank branch to request this operation.

What are the documents required?

Identity act -ANAF interrogation for salary income registered in ANAF database -Or the certificate of current or previous income or account statement (when the First Bank's income is collected for at least 3 months) and, where applicable, the document stating the income declared to the tax authorities for the previous year for salary income that does not are recorded in the ANAF database Document proving income from pensions: -ANAF queries for pension income registered in the ANAF database -Or the pension slip from current / previous month or the account statement (in the case the pension in cashed in to the First Bank account)

  

  

  

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